Connected Insights

MyHyundai App · May 6 – May 12, 2026

VOC
Peak-day usersWhat does this mean?
Peak-day users
Active users on the single biggest day in the range. Calls out which day of the week pulled the most engagement.
470.8K
Fri May 8 · biggest day
SessionsWhat does this mean?
Sessions
Total app visits started in the range. A session begins on app open and ends after 30 minutes of inactivity. One person can have many sessions across the range.
5.095M
+0.7% vs prior period
DAU / MAU stickinessWhat does this mean?
DAU / MAU stickiness
Average daily active users divided by range total users. A simple proxy for how 'sticky' the app is — 1.0 means everyone returns every single day.
0.38
Avg daily / range users
Remote-action conversionWhat does this mean?
Remote-action conversion
Share of active users who fired a remote-action signal (Climate Start) in the range. Indicates connected-vehicle feature adoption.
28%
Climate Start triggers / active users

Activity trend · line

Daily users — sparkline view

WedThuFriSatSunMonTue
users

Region share · split

100%Top 3
United States98.7%
(other)1.2%
Mexico0.1%

Session pace · per day

Sessions per day across the range.

WedThuFriSatSunMonTue

This week's pulse

Reliability: Map Screen:Fuel 34.7s is the load-time outlier vs <2s target (6 of 6 tiles over). Top customer-facing event: dialog_view (2.35M). Top backend signal: notification_receive (639K).

Reach: 1.184M active users · 5.095M sessions. Users -0.7% (-8804) vs prior period; sessions +0.7% (+34.5K). Peak Fri +17% over Sun trough.

Stickiness: Dashboard reach 818K unique users. Top post-dashboard surface: Climate Start (193K users). Start Climate fired 1.12M times — leading remote action.

Highest reach screens

unique users · U.S. / Intl / Other
Screen
U.S.
Intl
Other
Dashboard
815K
1.7K
1.7K
Dashboard
U.S.815K
Intl1.7K
Other1.7K
Welcome
539K
975
973
Welcome
U.S.539K
Intl975
Other973
Login
335K
599
619
Login
U.S.335K
Intl599
Other619
Climate Start
193K
100
46
Climate Start
U.S.193K
Intl100
Other46
Car Care
96.3K
54
84
Car Care
U.S.96.3K
Intl54
Other84
Pin Input
78.8K
29
—
Pin Input
U.S.78.8K
Intl29
Other0
Select Verification Method
58.1K
31
57
Select Verification Method
U.S.58.1K
Intl31
Other57

Load-time watch (target <2s)

Map Screen:Fuel34.7s
Map Screen:Fuel
Load time34.7s
Target<2s
Over by32.7s
Create New Password23.4s
Create New Password
Load time23.4s
Target<2s
Over by21.4s
Map Screen:Dealers20.4s
Map Screen:Dealers
Load time20.4s
Target<2s
Over by18.4s
Map Screen:Parking19.7s
Map Screen:Parking
Load time19.7s
Target<2s
Over by17.7s
Map Screen:Chargers18.6s
Map Screen:Chargers
Load time18.6s
Target<2s
Over by16.6s
Notification Settings15.8s
Notification Settings
Load time15.8s
Target<2s
Over by13.8s

Friction watchlist

Top customer-facing dialogs vs backend signals · 2026-05-06 to 2026-05-12

Customer-facing dialogs

Dialog View2.35M
Dialog View
Events2.35M
Share57.7%
Rawdialog_view
Field1.56M
Field
Events1.56M
Share38.4%
Rawenter_verification__field
Error Popup158K
Error Popup
Events158K
Share3.9%
Rawerror_popup

Backend / network signals

Notification Receive639K
Notification Receive
Events639K
Share55.8%
Rawnotification_receive
Os Update381K
Os Update
Events381K
Share33.3%
Rawos_update
App Update125K
App Update
Events125K
Share10.9%
Rawapp_update

First-open pulse

Daily first_open events — cold-start density.

WedThuFriSatSunMonTue
May 6 – May 12, 2026

LOGIN → DASHBOARD FUNNEL (% of active users)

  1. 1.First open
    2.86%
    Step 1: First open
    Users33.9K
    Events33.9K
    % of active2.86%
  2. 2.Auth check
    10.6%
    Step 2: Auth check
    Users125K
    Events237K
    % of active10.60%
  3. 3.Verification
    21.1%
    Step 3: Verification
    Users250K
    Events332K
    % of active21.15%
  4. 4.Dashboard
    33.5%
    Step 4: Dashboard
    Users397K
    Events1.47M
    % of active33.50%

NEXT SCREENS · post-dashboard intent

  1. 1.(Other)
    143.1%
    #1: (Other)
    Reach143.1%
  2. 2.Climate Start
    23.5%
    #2: Climate Start
    Reach23.5%
  3. 3.Car Care
    11.8%
    #3: Car Care
    Reach11.8%
  4. 4.Vehicle Status
    6.1%
    #4: Vehicle Status
    Reach6.1%
  5. 5.App Menu
    5.9%
    #5: App Menu
    Reach5.9%

TOP REMOTE ACTIONS · tap-to-action events

Climate
  • Start Climate
    1.12M
    Climate · Start Climate
    Events1.12M
  • climate_start__section_item
    51.1K
    Climate · climate_start__section_item
    Events51.1K
  • Edit Settings
    38.5K
    Climate · Edit Settings
    Events38.5K
Status
  • vehicle_status__tab
    142K
    Status · vehicle_status__tab
    Events142K
  • vehicle_status__section_item
    66K
    Status · vehicle_status__section_item
    Events66K